Accepted File Formats for Translation

Accepted File Formats — What to Send Us

Subheadline: We make it easy. Phone photos, scans, PDFs — we work with what you have.

File Formats We Accept

Images (most common)

JPEG / JPG — photos from your phone or camera
PNG — screenshots or high-quality images
HEIC / HEIF — iPhone photos (no need to convert)
TIFF — high-resolution scanned images

Documents

PDF — scanned or digital PDFs
Word (.doc, .docx) — Microsoft Word documents
Google Docs — shared via link

Other Formats

BMP — bitmap images
GIF — (for single-page images)
WebP — web-format images

Bottom line: If you can see the text clearly, we can translate it. We accept virtually any common image or document format.

Tips for Best Results

Phone photos work great. You don’t need a scanner. Most of our clients submit photos taken with their phone. Just follow these tips:

Lay the document flat on a well-lit surface
Photograph the entire page — don’t cut off edges, stamps, or seals
Make sure text is sharp — tap to focus before taking the photo
Avoid shadows — move your hand or phone to prevent shadows on the text
Photograph both sides if the document has text on front and back
Include all pages — don’t skip any pages, even if they look blank (they may have stamps or seals)

If you have a scanner: 300 DPI or higher is ideal. Color scans are preferred over black and white, especially for documents with colored seals or stamps.

What to Avoid

Blurry or out-of-focus images — if you can’t read the text, we can’t translate it
Cropped images that cut off parts of the document
Low-resolution images where text is pixelated
Photos taken at an angle — try to photograph straight-on
Password-protected PDFs — remove the password before sending, or send us the password separately

If your image quality is borderline, send it anyway — we’ll let you know if we need a better version. We’d rather assess it ourselves than have you delay your order.

How to Submit Your Documents

Website upload: Upload directly through our order form or quote request page. Drag and drop or browse for files.

Email: Send documents to [email protected]. Attach files directly to the email.

Portal: Business account clients can upload through their dedicated account portal.

Maximum file size: 25 MB per file. If your file is larger, try compressing it or splitting it into multiple files. For very large orders, contact us for alternative upload options.

How We Deliver Your Translation

All certified translations are delivered as PDF files via email, containing:

The English translation (formatted and professional)
The certificate of accuracy (signed)
A copy of the original document (for reference)

If you need the translation in a different format (Word, etc.), let us know at the time of order.

Ready to Submit Your Document?

Phone photo, scan, or PDF — just upload and we’ll handle the rest.

Get Started Today Button: Upload Your Document →

Phone: (973) 803-2795

starting at 8¢ per word or $19.99 per page — whichever is lower · 24-hour delivery · USCIS-accepted · 65+ languages

Frequently Asked Questions

Can I just take a photo with my phone?

Yes. Phone photos are our most common submission format. Just make sure the text is clear and the entire document is visible.

Do I need to send the original physical document?

No. We work from digital copies. Your original stays with you.

What if my document is in poor condition (faded, stained, old)?

Send it to us. We work with documents in all conditions. If any text is truly illegible, we note it in the translation.

Can I send multiple documents in one email?

Yes. Attach all documents to a single email. Let us know which documents go together if it's not obvious.

Ready to Get Started?

Upload your documents now. Certified translations delivered in 24 hours.